1) We accept return if item is defective upon received.
2) All items come with warranty and official receipt. Anything can contact back seller.
3) Upon receiving the items, if there is any defect/damage, please email to notify us in writing or Whatsapp within a
day upon receiving the shipment. Otherwise NO defect/damage claim will be allowed.
4) Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation)
to To-Day Global Network Sdn Bhd. within 7 days. Delivery costs covered by customer.
5) We will not accept return of product(s) that are been used, not compatible with your system configuration or
damaged during shipment. Only manufacturer defect is accepted.
6) Shipping and handling charges, insurance and other fees are not refundable in any case. Please keep all packing
material and documentation in the event of your equipment that has to be serviced, repaired or returned. The buyer
holds the responsibility for the package until it arrives at our location.
7) Goods sold are not refundable or exchangeable.
8) The warranty may not apply or void if:
a) All warranty will be immediately invalidated if unauthorized repairs are made or attempted by unauthorized
personnel or the documents have been altered in any way or made illegible or the model or production number on
the product has been altered, deleted, removed or made illegible.
b) This warranty does not cover accident, misuse, incorrect line voltage, improper installation, transport damage,
altered serial number, connection to non compatible hardware and the like.
c) This warranty does not cover customer self physical damage.
d) We shall not be liable for any indirect, special or consequential damage (including without limitation any loss of
profits) arising from use of the product purchased or any breach of this warranty.
e) Defects caused by abuse or misuse of the product.
9) Seller will not responsible for lost and damaged during delivery by courier service. All claims of damage/lost in
transit will inform the buyer if the claim is successful. However, buyer has the right to claim from the courier
10) To-Day Global Network Sdn Bhd reserves all rights to changes without prior notification.